Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. How much do Ashley Hearths pellet stoves cost? This can be caused by a clogged hopper or a problem with the auger. First, the random shutdowns could be the result of an empty burnpot. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. Yes, you should be able to. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). So, ensure it isnt one of those issues before addressing the igniter. They can be so dirty that air isn't able to flow through the vent system fast enough. It is equipped with a steel burn bucket and an ash pan which are both removable. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. Ensure the pellets arent damp, as this can prevent them from burning. You can refer to this guide whenever an error code shows up on your stove. Clean the holes as necessary. The major problem this stove has is the 25 lbs hopper. Yes, it is true! You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. We burn on average 3 tons of pellets a year during the cold weather season. Ravelli pellet stoves are one of the most popular brands on the market, but they can occasionally run into problems. These cracks can form around the heads of the buttons under the decal. Verify there arent any air leaks, as this can cause the stove to overheat. When this happens, the culprit is usually mechanical or sensor issues. Check the vents for debris. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. Check for obstructions in the hopper and feeder (after the stove cools). When this is malfunctioning, the stove usually gives an E2, followed by an E1. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. It doesnt happen very often, but it does happen. Generally, when this happens, itll give a code, usually E2. Failure to follow these instructions could result in property damage, bodily injury, or even death. The heat and exhaust exit the stove through one side of the air chambers. Keep reading to learn the solutions to each error code. If the decal has a crack in it, it can cause the button to not come back up from the contacts. Failure to follow instructions may result in property damage, bodily injury, or even death. If it is dirty, then use a brush to remove dirt and debris. This stove offers both exceptional functionality and style. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. So now lets look at the reasons that might cause error code 2. If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. Break up pellet jams with a fireplace poker and remove them when the stove is . 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. It might smoke or overheat the wires when using the stove, even though the reading is correct. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. The following steps should fix your pellet stove. (The igniter is on the back wall of the firebox, behind the burn pot.). Note: You can also read how to fix Ashley pellet stove error codes. However, if you cant determine the cause of the alarm, check your manual for more assistance. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. Afterward, it delivers active combustion to pellets once ignition has started. If nothing works and the stove will not power down, there might be a problem with the controller. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. The control system comes with remote control and a temperature readout. Make sure that you do not have an abundance of pellets longer than 1 long. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. Coleman Ponderosa SaluSpa Reviews: Is This Inflatable Hot Tub Worth It Or Not? This pellet stove burns a green fuel that is carbon neutral. Ensure the front door, ash pan, and hopper lids have snug seals. Clean the burn pot of any unburned fuel and try again. When these fail, the stove usually shuts off. There may be a few hiccups when you are grilling or cooking on it. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. The shutdown timer is going to be between 15-30 minutes. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. The feed motor is slowing down as the stove heats up, 2. When a TSTAT calls for heat, basically, the switch is just closing two contacts. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Hey. Ashley Pellet Stove Problems [5 Easy Solutions]. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. How many bags of pellets do you burn a day? Double-check that the viewing door is correctly closed and sealed. Here are the common problems, their reasons, and easy troubleshooting. Check the heat sensor. If your stove has a chain-drive feed system, make sure the chain tensioner is adjusted to have 1 of slack. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Solution: You'll have to clean up the blocked auger to fix this issue. Check for these signs first. Ensure the feed motor is functioning correctly. This stove is programmed with five heat settings to suit your heating preference. Check the vent for proper airflow. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. Check the draft. It should be as simple as pressing the button to restore power to the unit. Check the burnpot for gunk. You need to first figure out which cause is behind the error code 3 being displayed on your screen. Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. Ashley Hearth AWC21R - The Best Iron Wood Stove. Step 6: Slide the auger out of the feed to make sure everything is clean. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. Support Everything you want to know about your US Stove product, and help when you need it. No matter which pellet stove youre trying to troubleshoot, they all follow the same startup procedures. Check the hopper. On this page, well provide a basic rundown of what's happening behind the scenes, provide signs to look for when your pellet stove isnt working, and provide guidance on how to fix common pellet stove issues. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. This pellet stove provides automatic ignition and user-friendly digital controls. The High Quality of Pellets is Key to a good operating stove. After proof of fire, this is when you can make changes and see the changes happen. Pellet stoves may develop a built-in problem over time. If this is broken, it might be stuck in the closed position. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! JavaScript is disabled. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. You should call in a professional to help you with this one. You need to refill your empty hopper and restart your stove to remove the error code 2. Replace the wet fuel with dry fuel and check for proper function. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. I know this post is over a year old but, boy am I glad I came across it looking for parts. The igniter uses electricity to light itself, saving you the hassle of lighting the stove yourself. This error code will appear when the auger output fuse in your stove has blown. Check to see if the hopper is empty. If air leaks out, it could cause the system to overheat as it tries to compensate. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. Use pliers to fix the motor properly. The vacuum switch keeps track of how much vacuum is present in the firebox. Find My Store. They can be used with a particular insert in a fireplace or wood stove. Parts are always expensive but seem to be available. Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Look for signs of the feed motor struggling to turn. It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. Model 5510 is of no exception too. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. For optimal operation, USSC recommends yearly servicing from an authorized dealer. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. Pellet Stove Burning Poorly For a better experience, please enable JavaScript in your browser before proceeding. Ashley pellet stove parts also come with warranty conditions. So, remove the jumper or TSTAT wires to see if it remedies the problem. The companys heating appliances provide up to 3000 square feet of heat. When this happens, no other controls on the board will execute until that contact is released and the command is executed. If nothing works, consult a professional for assistance. 1. However, soot can effectively block your view when it overtakes the glass. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Ashley Hearth is a brand owned by the USSC (United States Stove Company). The entire burning and heating process are clean and efficient. Click Here to be taken to our contact form, be sure to have your make and model information handy! Remove the blockage using the manual auger feed function if your stove has one. 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